Shipping Policy
Everything you need to know about how Soothe By Aanvora orders reach you.
Last updated: October 2026
Where We Ship
We ship worldwide. Enter your address at checkout to confirm your location is available.
Order Processing
Orders are processed within [1–3] business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Time
Delivery usually takes 7–14 days after your order is dispatched.
Delivery times are estimates and may vary due to customs, weather, carrier delays or other circumstances outside our control.
Shipping Costs
We offer free shipping worldwide on all orders.
Tracking Your Order
Email us at business@aanvora.com with your order number, full name and the email used at checkout, and we’ll send you your tracking number.
Then enter it on our Track Your Order page to see live updates. Tracking updates can take 24–48 hours to appear after your order ships.
Track Your OrderCustoms, Duties & Taxes
[International orders may be subject to customs duties, import taxes or fees charged by your country. These charges are the customer’s responsibility and are not included in our prices.]
Shipping Address
Please double-check your address at checkout. If you need to correct it, email us right away with your order number. We can update it only if your order has not yet shipped.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Delayed or Missing Packages
If your package is delayed, first check your tracking status. If it shows as delivered but you can’t find it, check with neighbors or your building’s reception. If you still need help, email business@aanvora.com with your order number and we’ll look into it.
Damaged or Wrong Items
If your order arrives damaged or you received the wrong item, please email us within 7 days of delivery with your order number and a photo of the item, and we’ll make it right.
Questions?
We’re happy to help. Email us and we’ll get back to you within 1–2 business days.
business@aanvora.com