Once you have your tracking number, enter it on our Track Your Order page to see live updates on your shipment.

Email us at business@aanvora.com and we’ll send it to you.

Please include your order number, full name and the email address used at checkout.

Tracking updates can take 24–48 hours to appear after your order ships. If the status hasn’t changed for several days, email us and we’ll look into it.

Contact us as soon as possible at business@aanvora.com with your order number. We can make changes or cancel only if your order has not yet been shipped.

Delivery usually takes 7–14 days after dispatch.

Yes, we ship worldwide.

First, check your tracking status. If it shows as delivered but you can’t find it, check with neighbors or your building’s reception. If you still need help, email business@aanvora.com with your order number and we’ll sort it out.

Email us right away with your order number and the correct address. We can update it only if your order hasn’t shipped yet.

You can request a return within 30 days of delivery. To start a return, email business@aanvora.com with your order number.

We’re sorry about that. Please email us within 7 days of delivery with your order number and a photo of the item, and we’ll make it right.

Your refund will be processed within 7 business days.

[We accept major credit and debit cards, and (other methods).] All payments are processed securely at checkout.